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FAQs


Have questions about physical therapy or our office? Click on a question below to get more information. If you can't find your answer here, don't hestitate to give us a call at 972.270.2277 or fill out our contact form here and we'll be happy to help.

Q1: What should I bring to my first visit?

Q2: Do I need to see a doctor first?

Q3: What should I wear to my first appointment?

Q4: What can I expect during my first visit?

Q5: How long should I plan for my first appointment?

Q6: How frequent should my appointments be?

Q7: What will my payment be?

 

Q1: What should I bring to my first visit?

A: There are some important items to bring to your first appointment. To get started, you'll need:

  • A prescription from your referring physician
  • Your driver's license or government issued photo ID
  • Your insurance card(s)
  • Your completed patient forms (you can find them here)

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Q2: Why do I need to see a doctor before seeing a physical therapist?

A: The state of Texas has somewhat of a direct access policy, this allows a physical therapist to perform an evaluation and give recommendations. However, the therapist is unable to treat a patient without a prescription from a licensed Doctor, Chiropractor, Physicians Assistant, or Nurse Practitioner.

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Q3: What should I wear to my first appointment?

A: Be sure to wear comfortable loose attire. Your clothing should allow you to comfortably move while allowing the physical therapist access to your injured area for treatment. If you forget clothing, the clinic will provide shorts or gowns as needed.

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Q4: What can I expect during my first visit?

A: Be sure to arrive fifteen minutes before your first appointment to complete new patient forms, or you can download them here to speed up the check-in process. Once you meet with our experienced physical therapist, you'll receive an initial exam. After completing the exam, the therapist will discuss their findings and implement a treatment plan, in most cases on day one. 

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Q5: How long should I plan for my first appointment?

A: You can expect to work with the physical therapist from thirty minutes to an hour and a half depending on your injury. Most appointments, however, only last one hour.

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Q6: How frequent should my appointments be?

A: Your physical therapist will discuss the frequency of your appointments. Every injury's different and you may need more or less time than other patients based on your specific pain. Your personalized treatment plan will cover how often your appointments should be and how long treatment is expected to last.

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Q7: What will my payment be?

A: As a courtesy to our patients, our staff will verify your insurance plan prior to you receiving care. Our staff has established relationships with several insurance providers. The benefits of each plan are specific to each individual and vary plan to plan. If payment is needed, it will be requested prior to service each visit.

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