18601 LBJ Freeway, Suite 116
Mesquite, TX 75150
Phone: 972.270.2277
Fax: 972.270.2977
Specializing in Manual and Orthopedic Therapy, Sports and Injury Prevention, and Work Rehabilitation
Town East Physical Therapy & Rehabilitation
18601 LBJ Freeway, Suite 116
Mesquite, TX 75150
Phone: 972.270.2277
Fax: 972.270.2977
FAQs
Our answers to your questions
   
Q: What do I need to bring to my first appointment?

    A: There are some important items to bring to your very first physical therapy appointment:
  • A prescription from your referring physician. (The next FAQ goes in to a little more detail on the requirement for a prescription)
  • Your driver's license or government-issued photo ID
  • Your insurance card(s)
  • Completed patient forms found here                         

Q: Why do I need a prescription to see a physical therapist?

    A: The State of Texas has somewhat of a direct-access policy. That means a physical therapist can see you, evaluate you, and provide
    recommendations to you and your doctor but it prevents the physical therapist from actually providing a treatment without a prescription. You'll
    need a prescription from a licensed doctor, chiropractor, physician's assistant, or nurse practitioner to get the full benefit of your first
    appointment.

Q: What should I wear to my first appointment?

    A: Be sure to wear comfortable, loose attire. Your clothing should allow you to move comfortably while allowing the therapist access to the
    affected area for treatment. If you forget clothing, the clinic provides shorts or gowns as needed.

Q: What can I expect during my first visit?

    A: Be sure to arrive at least 15 minutes before your first appointment to complete new patient forms, or you can download them here to help
    speed up the check-in process. Once you meet with our experienced physical therapist, you'll receive an initial evaluation. After completing the
    evaluation, the therapist will discuss their findings and implement a treatment plan, in most cases, on day one.

Q: How long should I plan for my first appointment?

    A: You can expect to work with the physical therapist from 30 minutes to an hour and a half, depending on your injury. Most appointments,
    however, only last one hour.

Q: How frequent should my appointments be?

    A: During your first appointment, your physical therapist will discuss the frequency of your visits. Every case is different and you may need more
    or less time than other patients based on your specific diagnosis. Your personalized treatment plan will cover how often appointments should be
    scheduled and how long the treatment is expected to last.

Q: What will my payments be?

    A: As a courtesy to our patients, our staff will verify your insurance plan prior to you receiving care. Our staff has established relationships with
    several insurance providers. The benefits of each plan are specific to each individual and vary plan to plan. If payment is needed, it will be
    requested prior to service each visit.